Charbel Aoun

In my travels I’m almost constantly asked two questions: What is a smart city and how do we go about that journey? Even answering these two questions can be difficult as it’s a complex subject and it can be easy for a discussion to leave someone feel more confused afterwards, often thanks to the nested interdependencies within a smart city.

With this in mind, I’ve spent some time considering simple analogies that allow people to more easily understand the smart city journey. One of the most helpful analogies is to compare the complex task of building a smart city with that of building a jigsaw puzzle.

To begin with, the picture that you’re building a puzzle of is the strategy or vision for your completed smart city. The choice of picture is critical as it can’t simply be a picture that you like – everyone needs to like the picture…

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